FAQ

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beroFIX FAQ

After upgrading i still have the previous installed Firmware, why ?

beroFix hast a seperate upload and install mechanism, you might have forgotten to press the install link after the firmware has been uploaded. beroFix has 2 Slots for installed Firmware Versions, so you can upload 2 Versions and activate one of them, this makes it possible to go back to a running state if the new firmware does not work as expected. You can check the installed firmware Version either in the update-tool or on the Management->Info Page.

The Webgui has no red Border at the right site, is that a bug ?

This is not a bug, it is intended to look like this.

bfdetect is not detecting my berofix card or berofix Box

To detect the berofix device the bfdetect tool sends a Broadcast packet to the network. If you have installed a berofix card in your system you have at least more then one network device. In this case you have to start bfdetect with an argument (the IP-Address of the network device) where bfdetect should send out the broadcast message. For instance if berofix is eth4 with ip-address 10.0.0.1 you have to start bfdetect like this "bfdetect 10.0.0.1".

berofix with Asterisk 1.6 hangup after connect

If you use berofix together with a asterisk 1.6. please set ignoresdpversion=yes in the sip.conf. Otherwise you will get an Hangup after the connect on Outbound ISDN Calls.

my Callerid is not presented correctly on outbound calls (PTP)

Depending on the Type of Number settings of the Telco on point to point lines, it is possible that the callerid will not be displayed correctly on outbound calls. Please read the Type of Number Note for further infos.

How many channels can my berofix card handle

It seams to be not easy to explain how many channels a berofix card can handle. Please have a look to the berofix Channel densities Note for more informations.

I lost the berofix IP-Address. How can I detect the device

We provide a tool called bfdetect which can be downloaded in the "Support/Download" section. bfdetect is able to detect berofix devices in the network also if you lost or forgot your password. See the corresponding section in the documentation howto use bfdetect.

how to use calldeflection/partial rerouting with asterisk

First of all you need to enable Calldeflection in beroFix by using the ISDN Group Settings under "more". In Asterisk you create a Calldeflection Request by using the "Transfer" application. If you want to transfer Extension 999 to an external Mobilephone with extension 0179999999 than you can do something like this in your extensions.conf:

exten => 999,1,Noop(Calldeflection) exten => 999,n,Ringing exten => 999,n,Transfer(0179999999) exten => 999,n,Wait(3) exten => 999,n,Hangup

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